Privacy Policy

Introduction

Welcome to http://factory-spec-restoration.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Our official website, www.factory-spec-restoration.collision-talk.com.
Mobile and desktop applications associated with our brand.
All interactive features and services offered by us.

Please note that this policy does not cover third-party platforms or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy governs your interactions with us when:

You register an account on our platform and use it as an authorized user.
You visit our websites and engage with the content and services offered.
You subscribe to receive communications, such as newsletters, emails, or SMS updates, from factory-spec restoration.

Personal Data Collection

We collect various types of personal information for different purposes:

Account Information: Details required to create and manage your user account, including usernames, passwords, and contact preferences.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
Financial Information: Data related to your financial status or transaction amounts, used for analysis and fraud prevention.
Purchase Information: Items you have bought from us, purchase dates, and quantities, to improve your shopping experience.
Mobile Device Identifiers: Unique device identifiers that help us provide personalized services and analyze user behavior.
Location Data: Your geographic location information, used to offer location-based services and tailor content.
Feedback and Reviews: Opinions, suggestions, and ratings you share with us, enhancing our products and services.
Social Media Information: Details from your social media profiles when you interact with us on these platforms.
Product Information: Search queries, preferences, and interactions with our products to improve product recommendations.

We collect this data through direct user input, automated tracking technologies (such as cookies), and third-party partnerships.

Cookies

We use cookies to enhance your experience on our platform:

Strictly Necessary: These ensure the basic functionality of our website and services.
Preference: Remembering your preferences for a more personalized experience.
Analytics: Tracking user behavior to analyze trends, improve performance, and measure the effectiveness of our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by applicable laws:

Data related to your account and transactions is retained until your account is inactive for a period defined by law.
We may store some data for longer periods for analytical, research, or legal purposes, but this is done securely and in accordance with strict data minimization principles.

Once the retention period expires or when you request deletion, we will promptly anonymize or delete your personal data from our systems and trusted third-party partners.

Security Measures

We implement robust security measures to safeguard your personal information:

Employing encryption for secure data transmission and storage.
Engaging reputable third-party processors who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal information from minors, and we have taken steps to ensure that such data is not collected on our platform.

Your Rights

Depending on your location, you have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting our processing of your data while we verify or dispute its accuracy.
Portability: Receiving a copy of your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, requests for account information, or unsubscribe from our communications, please reach out to us:

Email: [email protected]

Postal Address: [Provide the company’s physical address]